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Before you are able to enjoy the unique content at The Sands site, we need to ensure that your computer is setup correctly. You will need to complete the following checks.

You can either CLICK HERE to try the test automatically (recommended) or you can go through each step below.

Click here for assistance on these screen

STEPS

1)      Ensure your computer meets the minimum specification standards:-

           Minimum required specification for your computer is a PC Pentium III, 450MHz with 128MB of memory and 500MB of free disk
            space. Requires Internet Explorer 5.0+ and Windows Media Player 9+ (Player needs to be able to be individualised to enable it
            for licence delivery).

           Recommended specification is a PC Pentium4 1.0+ GHz PC with 256MB Ram, 1 GB of disk space, running Microsoft XP SP2 with            Internet Explorer 6 and Microsoft .

           PLEASE NOTE :-  It is with great regret that The Sands are not able to currently offer it's service on more non Microsoft-
            dependent platforms
and applications while still ensuring the copyright of it's content and the livelihood of it's artists.

2)      Download the latest Microsoft Windows Media player (you need to have a least version 9).
            CLICK HERE
for the FREE download from Microsoft. 

3)      CLICK HERE to play a test clip. This should pop-up the Windows Media player and play a clip.

4)      You may then be asked to individualise your player. Please follow the steps below.




Click Next

Select your required options or leave the defaults in place if you prefer. Click Next 

View the statements as required and then click Next

Select your required options or leave the defaults in place if you prefer. Click Next

Customise your setting as required or leave the defaults in place if you prefer. Click Finish

Your player with now appear and attempt to play a test clip. If it plays our PC is net up correctly. If not, check out some of the help pages with suggested settings below and then try again. As you are playing clips that require a licence to play, from time to time to will see the following dialogue box pop-up. This is an opportunity for you to backup all the Windows Media licences on your PC – this includes licences acquired from other site such as music download sites, premium content etc. It is recommended that you back up your licence store frequently.

Click Back Up Now to backup your licences. You can alter the backup licence options by clicking the Tools menu and then choosing Options. Click on the Player tab.

Should you experience problem playing the content, please ensure that Internet Explorer Security settings and your  Firewall setting are set correctly. To check your firewall settings, please look at the help section of your particular firewall (they are all different). The check the Security Zone settings on your PC, navigate to the Security tab on the Windows Media Player (Under Tools..Options) or via your Internet Explorer (Tools..Internet Options..Security).

Check that your other settings are as follows

INDIVIUALISATION TEST HELP SCREENS

Click click here to continue 

 Please wait while you are redirected to received the licence 

 

Click Play. This windows should close and the clip should start playing. You should both hear and see the picture.
 
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